Chief of Staff to the CEO (Administrative)

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.

The team

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

As Chief of Staff to the Co-CEO, you will run the administrative engine of the Office of the CEOs, owning how the Co-CEO’s time, travel, and meetings operate. You will serve as the Co-CEO’s trusted partner in preparing for and executing the company’s most important conversations, from one-on-ones to Board sessions and company-wide forums.

You will report directly to the Co-CEO and work closely with the executive team and administrative staff.

This is an on-site role in San Francisco. This role requires extensive domestic and international travel with the Co-CEO.

The opportunity

Own the Co-CEO’s calendar end to end: prioritize, protect focus time, resolve conflicts without needing to ask, and anticipate needs before they become problems

Own preparation for the Co-CEO’s meetings, with briefing materials, context, and follow-ups

Travel with the Co-CEO and other executives, handling logistics, scheduling, and day-of coordination

Manage logistics for Board meetings, including scheduling, materials coordination, and day-of execution

Manage logistics for executive team meetings

Manage logistics for company-wide meetings

What you bring

Experience as a Chief of Staff, senior Executive Assistant, or Business Partner to a C-level executive, ideally in a high-growth startup

Experience supporting a CEO through board cycles and company-wide communications

Experience in crypto, fintech, or another regulated industry

A proven record of managing complex, high-stakes calendars and logistics with exceptional precision and no missed details

Exceptional judgment and discretion in handling confidential matters and acting on the Co-CEO’s behalf

Excellent communication skills and the executive presence to work comfortably with C-suite leaders, board members, and external partners

Experience managing or mentoring executive assistants or other administrative professionals

Ability to travel at a moment’s notice

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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